Your email
Search and read mail with each person's own read-only access, so it can never show one person another's inbox. Gmail first, then Microsoft 365.
For Gold Coast and South East Queensland businesses
The private assistant in your team chat that knows your email and back end
Arke Bot is an internal assistant for your staff. It lives in your team group chat, answers from your business email and back-end software, and only talks to verified staff. It is not a customer-facing chatbot.
Join the waitlist See what it connects to
Early access. Most of this is planned and marked Coming
#ops team chat
Staff only
Scene 1 of 2
Scene 1: an order question
Priya, sales@Arke where is order 1042, and has the customer emailed us about it?
Checked: Priya is verified staff in this chat.
Read only, answered in this chat
Order 1042 was packed yesterday and is waiting for courier pickup. There is one email thread from the customer asking for a delivery update. Nobody has replied yet.
Sources: order system, shared inbox (example data)
Priya, salesCan you draft a reply for me?
Proposed draft, waiting for approval
Approved by Sam, sent
Here is a draft: "Hi, thanks for your patience. Your order is packed and with the courier, and we will send tracking once it is collected." Nothing is sent until you approve it.
Proposed email draft, not sent
ApproveEditReject
Approved, logged in the audit log
Scene 2: stock and an email thread
Tom, warehouse@Arke how many Canvas Tote Bags are on hand, and what did the supplier say in the latest thread?
Checked: Tom is verified staff. Read only access.
Read only, answered in this chat
The stock system shows 12 Canvas Tote Bags on hand. The supplier wrote on Tuesday that the next delivery is delayed by a week and asked you to confirm the order.
Sources: stock system, supplier email thread (example data)
Tom, warehouseWhat is the supplier asking me to approve? Also, what is the bank account on that invoice?
Read only, answered in this chat
The supplier asks you to confirm the revised delivery date. I can only show masked payment details in a group, so I have not included the account number. I can send the full details to you by direct message if you are allowed to see them.
Redacted in group chat, logged
Staff only. Nothing leaves this chat.
Illustration only. Fictional staff, orders and data. Planned product, marked Coming.
Staff onlyverified staff in your team chat, nobody else
Read firstit looks things up before it is ever allowed to act
You approveno email or change goes out without a verified approval
You can stop ita kill switch and an audit log you control
Connected to your email and back-end software
Ask in plain words in your team chat. Arke Bot looks it up and answers with where the answer came from. Coming Connectors are planned and not built yet.
Your back-end systems
Orders, stock, bookings and other business records, through fixed read-only lookups that you set up. No free-form database access.
Your private documents
Internal procedures and notes kept in a separate private store, never mixed with anything public.
Later, actions such as sending an email or updating a record are proposals first. A verified approver sees exactly what will happen and approves it. Coming
In your staff-only team group chats
It answers only verified staff, and in groups only when someone mentions it. WhatsApp is the lead channel we plan to start with, then Slack, Google Chat, Microsoft Teams and a staff-only Messenger. Every channel is Coming and nothing is switched on yet. Pick one to see where it stands.
WhatsApp (lead channel)
Planned first: chat one to one with the assistant, with each staff phone number checked against your staff list on every message. WhatsApp group chats are only possible for some business numbers and have a small size limit, so we are not promising them. Not built yet.
Slack
Planned for invite-only channels. It replies only when mentioned, and each person is checked against your staff list on every question. Not built yet.
Google Chat
Planned, for Google Workspace businesses. Not built yet.
Microsoft Teams
Planned, for Microsoft 365 businesses, in group chats and team channels. Not built yet.
Private Messenger
Planned as a one-to-one staff-only chat on a dedicated Page. Only staff you have verified are answered. Not built yet, and subject to Meta's rules.
Arke Bot works only in invite-only groups that you create, where it is a member with permissions you set for that group. Coming
Arke Bot is for your staff only. Public customer channels such as SMS, Instagram and customer-facing Messenger or WhatsApp are not part of this product.
Built for a team's private information
Being in the chat is not permission. These protections are the plan, and each one is Coming unless noted.
Verified staff only Coming
- Only verified staff can use your private team chat.
- Every person is approved by you and checked on every message.
- If someone unknown joins, Arke Bot checks the member list and pauses answering, and alerts you. Not every chat platform reports new members, so this depends on the platform.
- Each person only sees the data their role allows.
- Every check is recorded in an audit log you can export.
Invite-only groups with special bot permissions Coming
Arke Bot only works in invite-only groups that you create. It is a member of the group, and you set what it is allowed to do in each group. In any other chat it stays silent.
Verified staff
Each person links their chat account to a staff record once. Guests, outside users and people who have left get nothing, and the check happens on every question.
Audit log
Every question, source used, answer, refusal and approval is recorded in a log you can view and export. Nobody can edit it.
Approval before actions
It starts read only. Any later action waits for a verified approver, and the assistant never holds the credentials that do the action.
Kill switch
Stop the private assistant at any time, for the whole business, one chat or one person.
Sensitive details protected
Card numbers, tax file numbers and similar details are masked in group chats, and restricted answers go by direct message.
Treats emails as untrusted
Text inside an email or document is data, not instructions, so a malicious message cannot make it send or share anything.
The approval step, audit log and kill switch already exist in our current engine. Verified staff checks and private connectors are new work.
Easy setup
Three simple steps. You stay in control the whole way. Coming Guided in-app setup is planned and not built yet.
Connect your email and systems
Choose what the assistant may read. Start with read-only access.
Add it to your staff chat and link your team
Add Arke Bot to a staff group chat and have each person link their account.
Test it, then switch it on
Try it in a sandbox first. Nothing goes live until you approve it.
Done-for-you onboarding
Prefer not to set it up yourself? We can do it with you: connections, staff list, rules and testing. Pricing to confirm.
Trainable by your own AI helpers
Coming A training API is planned so the owner's own AI helpers can propose knowledge, tone and guardrail changes and test them in a sandbox that never posts to your chat. Nothing goes live until the owner approves it. No API key can approve or publish.
Who it is for
Any team that works from a shared chat and keeps its information in email and business software: trades, property managers, clinics and practices, tourism and accommodation, gyms, retail and professional services.
No industry is excluded.
Health and regulated onboarding. Health and regulated businesses are welcome, with training, setup and guardrails. For these teams the private assistant starts switched off and is turned on only with the owner's sign-off. Answers with sensitive details go by direct message, and patient records are not connected. Arke Bot does not diagnose or give medical advice.
Pricing
Pricing to confirm. There is no final price yet for the private assistant. Pilot pricing on request.
We expect pricing to be based on the private assistant for your team, with onboarding as an option. Details to decide.
FAQ
Is this a customer-facing chatbot?
No. Arke Bot is a private assistant for your own staff, in staff-only team chats.
Who can ask it questions?
Only verified staff. Being added to a chat is not enough, and guests and outside users get nothing.
Can it send emails or change records?
It starts read only. Later actions are proposals that a verified approver must approve first. Coming.
Which chat tools will it work in?
Planned: WhatsApp first, then Slack, Google Chat, Microsoft Teams and a staff-only Messenger. All are coming, and none is switched on yet.
Can it see everyone's email?
The plan is for each person to connect their own read-only access, so it shows only what that person could already see. Coming.
What if I need to stop it?
A kill switch pauses the assistant for the business, a chat or a person. Every question and approval is also in an audit log.
Can my own AI helpers train it?
A training API is coming. It lets your own AI helpers draft and test changes, and only you can approve what goes live.
Can I use it for a health or regulated business?
Yes, with no industry exclusions, using our onboarding with training, setup and guardrails. It is off by default for these teams, patient records are not connected and sensitive answers go by direct message.
Where is my data kept?
The database is hosted in Sydney. The AI service is provided overseas, which our privacy policy will state once it is finalised.
Is it available today?
Not yet. This is early access, and anything not built is marked Coming.
What does it cost?
Pricing to confirm. Pilot pricing on request.
Join the waitlist
Tell us about your business and we will be in touch about early access.